FAQ
Frequently Asked Questions
Welcome to The Bin Store — your go-to supplier for wheelie bins, replacement bin parts and accessories. Whether you need a brand-new bin or just a replacement wheel, lid or axle, we’re here to help.
🗑️ Wheelie Bins
What size wheelie bins do you sell?
We stock a range of wheelie bin sizes from 120 litre up to 1100 litre. Available sizes may vary, so please check the individual product listing for the exact dimensions and capacity.
What colours are your wheelie bins available in?
Our bins are available in a selection of colours, depending on the size and model. If you need a particular colour for waste separation, business branding or a specific purpose, please check the product description or contact us.
Are your wheelie bins suitable for domestic use?
Yes. Our wheelie bins are suitable for homes, landlords, businesses, commercial premises and other applications. Make sure you choose a capacity and style appropriate for your needs.
Are your bins new?
Yes, our wheelie bins and replacement parts are supplied as new products unless specifically stated otherwise in the product description.
🚚 Delivery
Do you deliver wheelie bins?
Yes, we offer delivery on our products. Delivery options and costs depend on the product and delivery location.
How long will my order take to arrive?
All of our items are shipped from UK warehouses, lead times are usually 2-3 working days but can vary depending on the product, availability and destination. Please refer to the delivery information provided with your order.
Can I order multiple bins?
Absolutely. If you're looking to purchase multiple wheelie bins for a business, property, site or organisation, please contact us to discuss your requirements.
🛒 Ordering
How do I place an order?
Simply choose the product you need, select the relevant options and add it to your basket. Follow the checkout process to complete your purchase.
What if I can't find the part I'm looking for?
Don't worry! Contact richard@thebinstore.co.uk and tell us what you're looking for. If you can provide the bin type, measurements or a photograph of the part, we'll have a better chance of identifying what you need.
Can I get help choosing the right bin?
Yes. If you're unsure which size or type of wheelie bin is right for you, get in touch and we'll help you choose.
↩️ Returns & Faulty Items
What if my item arrives damaged?
Please contact us as soon as possible with details of the damage and, where appropriate, photographs of the item and packaging. We'll advise you on the next steps.
Can I return an item?
Returns are subject to our returns policy. Please check our current terms and conditions before sending anything back.
What if I ordered the wrong replacement part?
Contact us as soon as possible. We'll explain the available options based on the condition of the item and your order.
📞 Still Have Questions?
Can't find the answer you're looking for?
The Bin Store is here to help.
Whether you need a complete wheelie bin, a replacement wheel, axle, lid or another bin component, get in touch and we'll help you find the right product.
The Bin Store
Wheelie Bins & Parts
📧 Email: richard@thebinstore.co.uk
🛒 Shop: www.thebinstore.co.uk
Need a bin part? Ask us first — we may have exactly what you're looking for.